EMOTIONAL INTELLIGENCE (25TH ANNIV) (PB)

This ground-breaking bestseller argues that our view of human intelligence is far too narrow. It is not our IQ, but our emotional intelligence that plays a major role in thought, decision-making and individual success. Self-awareness, impulse control, persistence, motivation, empathy and social deftness: all are qualities that mark people who excel, whose relationships flourish, who can navigate difficult conversations, who become stars in the workplace. These new insights reveal how emotional intelligence can be nurtured and strengthened in all of us.